Terms of Service & Privacy Policy

Last updated: January 16th, 2026

Terms of Service

Acceptance of Terms

By accessing or using this website (the “Site”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Site.

Use of the Site

You may use the Site for personal, informational, and non-commercial purposes only. You agree not to:

  • Copy, modify, distribute, sell, or lease any part of the Site content without written permission
  • Attempt to reverse engineer, disrupt, or interfere with the Site, servers, or networks
  • Use the Site for unlawful, harmful, or fraudulent purposes
  • Submit false or misleading information through forms or communications

Intellectual Property

All text, images, logos, graphics, and other content on the Site are owned by Pro-Line Fencing, LLC or used with permission and are protected by applicable copyright and trademark laws.

Quotes, Estimates, and Project Information

Any information on the Site is provided for general informational purposes and is not a guarantee of pricing, availability, timelines, or results. Project quotes and estimates may vary based on site conditions, materials, scheduling, permits/ordinances, and other factors discovered during evaluation.

Third-Party Links

The Site may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of third-party sites. Use them at your own risk.

Disclaimer

The Site and its materials are provided “as is” and “as available.” We make no warranties—express or implied—regarding the Site, including accuracy, reliability, availability, or fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Pro-Line Fencing, LLC will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of your use (or inability to use) the Site.

Indemnification

You agree to defend, indemnify, and hold harmless Pro-Line Fencing, LLC and its employees/contractors from claims or expenses arising out of your misuse of the Site or violation of these Terms.

Changes to These Terms

We may update these Terms at any time without notice. Your continued use of the Site means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.

Privacy Policy

Overview

Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our Site, contact us, request a quote, or otherwise interact with Pro-Line Fencing, LLC.

Information We Collect

We may collect:

  • Contact information: name, phone number, email address, address/service location
  • Project details: fence type, measurements, preferences, photos you submit, messages
  • Communication data: notes from calls, emails, texts, and quote requests
  • Website usage data: IP address, device type, browser, pages visited, approximate location, referral source (collected via cookies/analytics tools)

How We Use Your Information

We use information to:

  • Provide quotes, scheduling, and customer service
  • Communicate about your request (calls, emails, SMS if you opt in)
  • Improve our Site, marketing, and service quality
  • Maintain internal records for estimating, warranty/service history, and operations
  • Prevent spam, fraud, or misuse of our Site

CRM and Business Tools

To manage inquiries and customers, we may store your information in a customer relationship management (CRM) system and related tools (for example: forms, email, phone, SMS messaging, scheduling, and marketing automation). These tools help us respond faster, keep accurate records, and follow up on active requests.

SMS/Text Messaging

If you choose to provide a mobile number and opt in to text messages, you consent to receive SMS messages related to your request (such as scheduling, confirmations, and customer service).

  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • For help, reply HELP
  • Consent to receive texts is not required to purchase services

Cookies and Analytics

We may use cookies and similar technologies to:

  • Understand how visitors use the Site
  • Measure marketing performance
  • Improve pages and user experience

You can control cookies through your browser settings. Blocking cookies may affect some Site functionality.

Sharing Your Information

We do not sell your personal information. We may share information only as needed:

  • With service providers (CRM, hosting, analytics, communications tools) that help us operate
  • If required by law, regulation, subpoena, or legal process
  • To protect our rights, property, and safety, or the safety of others

Data Retention

We keep personal information only as long as reasonably necessary for business operations, customer support, legal compliance, and recordkeeping.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, but we take protection seriously.

Your Choices

You can:

  • Request to review, update, or delete your information (subject to legal/operational retention needs)
  • Opt out of marketing emails (unsubscribe link or contact us)
  • Opt out of SMS (reply STOP)

Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Contact Us

Pro-Line Fencing, LLC
13210 Phelps Ave NW, Kent City, MI 49330
(231) 450-4993
office@pro-linefencing.com

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